Remote Chat Agent Job at Laka Group, St Mary's County, MD

WTV3cCtIL3JRRDNCVzE2SGlZNndtaWR0bnc9PQ==
  • Laka Group
  • St Mary's County, MD

Job Description

This is a remote position.

Join our team at Laka Group SRL as a Remote Chat Agent in the Machinery industry. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through chat communication. This role offers a unique opportunity to work remotely and make a meaningful impact on our customers' experience.

Location: United States (Remote)

Responsibilities:

  • Engage with customers through chat to address inquiries, resolve issues, and provide product information.
  • Maintain a high level of professionalism and customer service at all times.
  • Document customer interactions and follow up on any unresolved matters.
  • Collaborate with team members to ensure consistent and accurate responses to customer inquiries.
  • Stay up-to-date on product knowledge and industry trends to better assist customers.

Requirements:

  • Excellent written communication skills with a strong command of the English language.
  • Previous experience in customer service or a related field is preferred.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in using chat platforms and customer service software.
  • Strong problem-solving skills and attention to detail.

Qualifications:

  • High school diploma or equivalent.
  • Proven track record of delivering exceptional customer service.
  • Ability to work independently and as part of a team.
  • Flexible schedule to accommodate varying shifts.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Work from the comfort of your own home.
  • Join a dynamic and supportive team environment.


Job Tags

Full time, Flexible hours, Shift work,

Similar Jobs

1915 South / Ashley

Furniture Delivery Driver Job at 1915 South / Ashley

 ...FURNITURE DELIVERY DRIVER/HELPER Join our winning team, 1915 south, as a furniture delivery driver/helper. 1915 south owns and operates 28 Ashley stores and 3 distribution centers across the southeast. If you want to take your career to a new level of professional... 

The Mean Fiddler

Security Guard Job at The Mean Fiddler

 ...checking IDs, assisting with line management, coordinating with security staff, and helping maintain an organized and enjoyable entry...  ...restaurant environment preferred. Must be available to work nights, weekends, and holidays , with availability until 4 AM .... 

City of Edinburg

Water Plant Chief Operator Job at City of Edinburg

 ...Water Plant Operator II City of Edinburg in Edinburg, TX is actively seeking a dedicated Water Plant Operator II to perform...  ...oversees the daily process control and maintenance of the water Treatment Plant and all laboratory testing, analysis, and administrative... 

Gallery Residential

Maintenance Supervisor Job at Gallery Residential

Job Title: Service Director Department: Property Management Reports To: Community Director FLSA Status: Non-Exempt Position Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings,...

SGS Consulting

Echo Technician Job at SGS Consulting

Job Responsibilities: ~ Min 1 year Experience as Echo Technician ; Skills: ~ Active Echo Technician certification need ; Education/Experience: ~ BLS , Covid, High school ;