Job Description

Location: Remote (East Coast hours preferred) Type: Full-Time,

About the Role

We're a growing digital marketing agency seeking a reliable, detail-oriented Systems Administrator to support our team of 50+ remote employees and contractors. This part-time contract role is essential to keeping our operations running smoothly—from onboarding new team members to managing the tools and hardware that power our work.

Responsibilities

User Support & Onboarding

• Set up accounts and provision access for new employees and contractors
• Serve as the first point of contact for troubleshooting software, hardware, and access issues
• Create and maintain documentation for common processes and FAQs

Hardware & Inventory Management

• Order, track, and manage hardware inventory (laptops, peripherals, etc.)
• Coordinate equipment shipping for remote team members
• Handle offboarding equipment retrieval and redeployment

Systems Administration

• Manage user permissions across our tech stack
• Maintain security protocols, including password management via Bitwarden
• Support integrations and automations through Zapier

HubSpot & Automation Management

• Administer HubSpot instance including user management, permissions, and team structure
• Build and maintain workflows, sequences, and automation within HubSpot
• Create and manage integrations between HubSpot and other tools in our stack
• Develop cross-platform automations using Zapier to streamline operations
• Troubleshoot and optimize existing automations to improve team efficiency

Tech Stack

Administrative Tools (Primary) Google Workspace, Slack, Zoom (Phone/Revenue Accelerator), Bitwarden, Asana, Gusto, Guideline, QuickBooks, Zapier, Zight, Adobe

Marketing & Automation Tools (Primary) HubSpot (CRM, Marketing Hub, workflows, sequences)

SEO & Marketing Tools (Secondary) Ahrefs, CallRail, SurferSEO, Screaming Frog, Semrush, Canva, Grammarly, Elementor, RankMath, Gravity Forms, Keyword.com, Anthropic, OpenAI

Qualifications

• 3+ years of experience in IT support or systems administration
• Hands-on experience with HubSpot administration, including workflows, sequences, and user management
• Proficiency building automations in Zapier or similar platforms
• Strong understanding of how marketing and sales tools integrate with one another
• Familiarity with SaaS tools, user provisioning, and access management
• Strong troubleshooting skills and a patient, service-oriented approach
• Highly organized with excellent attention to detail
• Trustworthy and comfortable handling sensitive employee and financial data
• Strong written communication skills
• Availability during East Coast business hours with reliable responsiveness
• Must be able to work as an independent contractor (1099)

Nice to Have

• HubSpot certifications (Admin, Marketing Software, etc.)
• Experience with HubSpot API or custom integrations
• Experience supporting a remote-first or distributed team
• Familiarity with digital marketing workflows and campaign operations
• Experience with MDM (mobile device management) solutions

Compensation

• $60,000 - $80,000 commensurate with experience

We're looking for someone who takes ownership, communicates clearly, and genuinely enjoys helping people solve problems. If that sounds like you, we'd love to hear from you.

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