Senior Human Services Counselor
Health & Human Services Department, Social Services Division
About the City of Portland Health & Human Services:
The Health & Human Services Department consists of four unique divisions; Barron Center, Elder Affairs, Public Health, and Social Services. We strive to enhance the health and well-being of the residents of Portland in collaboration with our community, state, and federal partners. Learn more about HHS and each of these divisions, click here.
Job Summary
A Senior Human Services Counselor works as part of the housing team at the State's largest homeless shelter. The candidate hired into this position is responsible for supervising housing retention and shuttle operations in collaboration with a team of employees including human service counselors and human service specialists. Other duties include enrolling clients in a variety of support services and homeless prevention programs, data quality assurance and communication with senior management. Successful candidates will have a positive attitude with exceptional patience and proven customer service skills.
Duties & Responsibilities:
Required Skills & Experience:
Expected Hours/Schedule:
Full-Time, 37.5 hours/week, permanent position - Monday-Friday; 10 am-6:30 pm, plus a once a month mandatory staff meeting.
Applications accepted until October 3rd, 2025
Offers of employment are contingent upon the completion of a satisfactory criminal background check.
Salary & Benefits:
This is a non-union position, Grade B25, starting salary is $29.58/hour.
The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.
City benefits include:
If you have any questions or need assistance with the application, please email Human Resources at jobs@portlandmaine.gov or call 207-874-8624.
The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov.
Type : INTERNAL & EXTERNAL
Group : NON UNION
Job Family : SOCIAL SERVICES
Posting Start : 09/19/2025
Posting End : 10/03/2025
Details : Job Description
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