Job Title: Salesforce Business Analyst
Tax Term: W2/1099 Only
Location: Fully Remote
Employment Type: Contract
About us
Conglomerate IT is a certified and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains. Visit us at
Our mission is to establish global cross culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of global network to connect business with the right people without bias. We provide Global Workforce Solutions with affability.
Job Summary:
We are looking for a Salesforce Business Analyst to act as the bridge between business stakeholders and the Salesforce technical team. The ideal candidate will have strong business analysis skills, deep understanding of Salesforce capabilities, and the ability to translate requirements into scalable solutions that drive business value.
Responsibilities:
Work with stakeholders to gather, document, and analyze business requirements.
Map business processes and identify opportunities for automation and optimization within Salesforce.
Translate business needs into functional specifications for Developers and Admins.
Support configuration of Salesforce features (Flows, Reports, Dashboards, Page Layouts).
Conduct gap analysis and propose Salesforce-based solutions.
Collaborate with Architects, Developers, and QA teams to ensure high-quality delivery.
Perform UAT (User Acceptance Testing) and support user training/adoption.
Stay up to date with Salesforce releases and recommend new features.
Qualifications:
9+ years experience as a Business Analyst, preferably on Salesforce projects.
Solid understanding of Salesforce Sales Cloud and Service Cloud.
Experience with requirement gathering, process mapping, and documentation tools.
Strong knowledge of Flows, Reports, Dashboards, and AppExchange solutions.
Salesforce Business Analyst or Admin certification preferred.
Excellent communication and stakeholder management skills.
Founded in 2014, ConglomerateIT is a global leader in delivering innovative IT solutions and services. Headquartered in the USA with a presence in the UK, Canada, and India, we specialize in offering industry-leading expertise and cutting-edge products that help our clients maximize their technological investments. Our focus on best-in-class solutions, a highly knowledgeable team, and proactive talent mapping ensure we remain at the forefront of the IT industry.
ConglomerateIT is driven by our Center for Excellence and Innovation, an initiative dedicated to keeping us ahead in a rapidly evolving technology landscape. We understand that building strong relationships is key to our success, and this commitment has enabled us to partner with Fortune 500 companies and leading system integrators worldwide. Our ability to provide local talent on a global scale ensures that we can meet the contingent project requirements of our clients efficiently and effectively.
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