Job Description

Job Title: Overnight Crisis Consultation Clinician

Reports to: Director of Crisis Services

Classification: Regular, Full-Time, FLSA Exempt

Pay Range: $102,000.00 - $105,000.00 (10% differential for overnight) DOE

Location: Berkeley, CA 94704

Office Hours: Sunday to Wednesday or Wednesday to Saturday 7pm-7am

Position Summary

Working collaboratively with Clinicians, EMT’s and Peer Support Specialists from the Community Assessment Transport Team (CATT), the Licensed Clinician Consultant will answer consultation phone calls from Registered Clinicians on the scene of crisis in the field. The Licensed Clinician will rely upon their own crisis experience in addition to their knowledge of local and county resources to provide guidance in achieving the best possible outcome for the client. Further, the Licensed Clinician will identify circumstances where on scene supervision may be beneficial and alert the Crisis Department Manager for the potential need to respond to the scene. The Licensed Clinician may also be trained to dispatch Crisis Response Teams in response to calls for service as appropriate.

This overnight consultant role will be required to work the shift if scheduled staff call out as 24/7 coverage is required per the contract.

The Licensed Clinician is required to maintain clinical competency in evidence-based practices, crisis management interventions, motivational interviewing, Cognitive Behavioral Therapy, trauma informed care, Solutions Focused Therapy, culturally specific mental health needs, and provide linkage to community resources. The Licensed Clinician’s crisis experience and clinical guidance aims to reduce repeat psychiatric emergency services and emergency department presentations.

Full-Time opportunities are available. For overnight hours, 19:00-07:00, Full-Time opportunities consist of four, 12 hour shifts the first week and three 12 hours shifts the next week, with alternating Wednesdays off. Overnight shifts will always include one Saturday or Sunday.

Primary Responsibilities

• Responds to consultation phone calls on first ring from Clinicians in the field to provide clinical guidance and oversight to facilitate effective assessments and disposition discussions.
• Responsible in collaboration with Clinical Director for ensuring that crisis teams are adequately staffed, including arranging on-call coverage with adequate lead time. It is a billing requirement that services operate 24/7 without gaps in coverage. 
• Complete review and sign off on all unlicensed clinical documentation of crisis evaluations, and follow up notes.
• Complete and engage in QA process such as CQRT monthly chart review. 
• Attends staff meeting to stay abreast of current team members and needs within the program.
• Identifies need for escalation for on scene Clinical Supervision and notifies on call manager to respond to scene.
• Assists in determining the best available resources to support the client’s needs.
• Completes in-house and/or 988 Crisis Support Services training to answer direct dispatch calls for service which may happen outside of shift hours.
• Directs crisis management and crisis intervention when appropriate.
• Will assess for the need of new protocols and procedures and assist in creation of needed systems to support the success of the program.
• Assists with program data tracking and record keeping, ensuring all consumers are provided with after-care follow up.
• Completion of consultation log and morning report for accurate transfer of information and timely completion of documentation as applicable.
• Complete administrative projects as needed or other projects as specified by the Director of Crisis Services.
• Attend two weeks of on-boarding training during day time hours and all required online trainings within first 30 days.
• Completion of CPR/BLS training within first 90 days.
• Comply with all legal and ethical mandates including Child and Elder Abuse Reporting, HIPAA, PHI and PII.
• Able to meet the Immigration Reform Act of 1986 requirements.
• Willingly show interest to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience and other important attributes.

Qualifications and Requirements

• Masters Degree from an accredited college with a major in Clinical Psychology or a related field
• Valid License (LCSW, LMFT, LPCC) with the California Board of Behavioral Sciences or Board of Psychology
• Experienced in rapid screening and assessment, DSM-5 diagnosis and works effectively in stressful situations
• At least two (2) years of Crisis Response field experience as a registered or licensed clinician
• Experience and familiarity with providing services in public health, community mental health, crisis services, or other setting serving people who are unhoused
• Experience in Electronic Health Record Systems (eg. Welligent, Clinicians Gateway, Reddinet, Epic)
• Must have California Driver’s License and a driving record acceptable by the Agency’s insurance company
• One (1) or more year(s) of management of Crisis Response/Mobile Integrated health is desirable

Physical Requirements

Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. Ability to lift 15 pounds at times. Occasional regional travel (10-15%) required.
These requirements are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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