Job Description

Company Overview
Martin Systems has been a trusted provider of security, fire, and life safety solutions since 1974. With more than five decades of experience, we are known for delivering innovative technology and outstanding service to clients throughout Wisconsin. Our presence spans Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin.

As a community-oriented organization, Martin Systems is actively involved in civic and safety initiatives. We support programs such as McGruff House, the Boys & Girls Clubs, Big Brothers Big Sisters, and children's fire and safety education. Our employees also engage with organizations like Crime Stoppers and Crime Prevention Associations.

Position Summary
The Security Consultant plays a key role in developing new business and managing client relationships for installation projects. This position is responsible for identifying prospective customers, conducting site evaluations, preparing proposals, and ensuring a high standard of customer satisfaction throughout the sales and implementation process.

Key Responsibilities

• Identify and pursue new business opportunities through referrals, networking events, directories, and some door-to-door outreach

• Follow up on sales leads and schedule appointments with prospective clients

• Conduct needs assessments and site evaluations to determine appropriate solutions

• Prepare and present detailed proposals and sales presentations

• Develop and maintain accurate records of customer data, sales activity, and completed tasks within the company's CRM system

• Submit sales contracts and coordinate with installation and service teams to ensure proper project execution

• Collaborate with project coordinators and division managers to collect technical data and building information

• Track and communicate project status, ensuring milestones, deadlines, and deliverables are met

• Monitor budgets and report on variances where applicable

• Maintain ongoing communication with clients to ensure satisfaction, foster retention, and generate referrals

• Serve as a knowledgeable resource on product capabilities, technical features, and service options

• Respond to customer inquiries and escalate technical questions as appropriate

Qualifications

• Minimum of 3 years of successful experience in a sales or account executive role

• Industry experience in electronic security systems is strongly preferred

• Familiarity with electronics and technical solutions is advantageous

• Strong interpersonal, communication, and customer service skills

• Demonstrated ability to present complex information in a clear and engaging manner

• Effective time management and organizational skills

EEOC Statement

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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