Job Description

Ethics Content Designer – Co-creation & Learning Job #: req34077 Organization: World Bank Sector: Ethics & Internal Justice Systems Grade: GF Term Duration: 4 years 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 9/5/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA).  It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit    

ETHICS AND INTERNAL JUSTICE SERVICES VPU

The World Bank’s Ethics and Internal Justice Services Vice Presidency (EIJ VPU) is a newly created Vice Presidency within the World Bank Group (WBG) that brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict.  The EIJ VPU’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards.  EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission.  EIJ’s work covers each of the five WBG institutions.  

The Vice Presidency has recently been organized as follows:

1. Ethics Advice and Early Interventions Department, which consists of:
• Advisory, Training & Values (ATV) – responsible for the Core Values and the Code of Ethics and associated rules; manages all training and outreach on behalf of the VPU; provides advice and guidance on the Code, with specific focus on conflicts of interest; and manages the Bank’s Declarations of Interest program;
• Anti-Harassment and Anti-Discrimination (AHAD) - addresses reports of harassment, sexual harassment, exploitation and abuse and discrimination based on race and other identity characteristics; provides guidance to management on preventing and addressing such behaviors.

2. Mediation and Formal Reviews Department, which consists of: 
• Mediation Services (MEF) – offers a confidential conflict resolution process for staff to resolve workplace issues with the assistance of a neutral third-party.  MEF also provides team building and team facilitation services; 
• Peer Review Services (PRS) – provides an independent review by a panel of peers of managerial decisions, actions or inactions (not related to performance management) affecting a staff member; and
• Investigations (INV) – conducts independent fact-finding investigations of allegations of staff misconduct.  

3. Ombuds Services, which offers staff a confidential off the record, impartial and informal venue to discuss any workplace issues, and alerts management to systemic trends.

4. Client Services, which consists of: 
• EIJ Navigator – a centralized intake function to assist staff with their concerns by pairing them with the appropriate channel within the EIJ VPU to resolve their concerns efficiently and expediently.
• Respectful Workplace Advisors (RWAs) – comprising staff selected by their peers, RWAs act as a confidential sounding board for staff and a source of information about EIJ services.

5. Core Services, which consists of: 
• Front Office – providing day to day unit-based administrative support;
• Core Services – overseeing centralized administrative and resource management coordination across the VPU, and supporting cohesion through VPU-wide communications.

Ethics Content Designer – Co-creation & Learning 

The Ethics Advice and Early Interventions team is seeking to recruit an Ethics Content Designer – Co-creation & Learning, who will report to Manager, Advisory, Training & Values. 

Ethics and Internal Justice Services (EIJ) conducts outreach to inform WBG Staff of the services offered to them by EIJ and provides communications and training activities designed to (i) foster awareness of and adherence to ethical obligations of WBG Staff and (ii) develop the capacity of WBG Staff to resolve workplace conflicts. EIJ may advise or instruct WBG Staff on issues and questions regarding the Principles of Staff Employment, Staff Directives, Code of Ethics and other World Bank Group policies and procedures that are administered by EIJ.

The Ethics Content Designer – Co-creation & Learning, will oversee the development of knowledge and training products to support the prevention and awareness raising portion of the program which includes training content for live deliveries, infographics, training videos, and e-learnings.

DUTIES AND RESPONSIBILITIES

Under the supervision of the Manager, ATV, the Ethics Content Designer – Co-creation and Learning will carry out the following duties:

• Design and develop engaging, user-centered content ethics-related topics, including conflicts of interest, preventing and addressing sexual harassment, and ethical decision making.

• Lead the co-creation process by engaging stakeholders across the organization to inform, test and refine learning products.

• Apply design thinking methodologies to develop innovative formats such as e-learning modules, animated videos, toolkits, infographics, and in-person training materials.

• Facilitate live workshops and virtual training sessions to promote ethical awareness and behavioral change.

• Research ethics and conduct related content (e.g. unprofessional workplace conduct, harassment, sexual harassment, bystander intervention, ethical leadership, conflicts of interest and general compliance topics etc.)

• Manage vendors involved in content production (i.e. designers, animators, learning developers), ensuring timely, high-quality deliverables. 

• Collaborate with various analytics specialists to monitor and analyze participants feedback and evaluation data to continuously improve content and delivery. 

• Collaborate with various analytics specialists to collect and analyze data on training effectiveness, including behavioral ethics insights and indicators of real-world impact on ethical awareness, decision making, and behavior.

Selection Criteria

• Masters’ degree or equivalent in law, ethics, education, instructional design, organizational development, business or other relevant field. 

• A minimum of 5 years of demonstrated experience preferably in an international or multicultural organization in the following areas: creating content on ethics, integrity, workplace culture, harassment, sexual harassment, or related topics.

• Experience leading and facilitating co-creation processes with internal stakeholders to collaboratively develop and refine content.

• Proficiency in instructional design, including application of adult learning principles to develop engaging and effective learning products.

• Skilled facilitator with experience delivering live (virtual or in-person) workshops and training sessions.

• Excellent verbal and written communication skills, able to convey complex information into clear and concise content.

• Proficiency in tools such as Canva, Vyond, Articulate, Adobe Creative Suite, or similar tools.

• Ability to manage multiple projects independently while collaborating with cross-functional teams.

• Demonstrated interpersonal skills, including the ability to work effectively in a team and/or task force as a participant and with staff at all levels, internally and collaboratively across departments.

WBG Culture Attributes:

1. Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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