E-commerce Customer Service & Returns Specialist Job at Portable Blowout, Los Angeles, CA

WlowcCtYSG9TRHJJV0Z1Q2hJaStuQ1Z2bWc9PQ==
  • Portable Blowout
  • Los Angeles, CA

Job Description

Our Growing E-commerce company seeks full-time associates to join our growing team.

Job duties include but are not limited to the following:

  • Answer customer inquiries regarding orders and returns. Assist customers in processing RMA tickets, refunds, and replacements.
  • Process shipping claims.
  • Responsibly handle customers in a timely and accurate manner with professionalism, knowledge, and enthusiasm.
  • Complete all projects in a timely and satisfactory manner, as assigned by the Manager.
  • Increase customer satisfaction by quickly resolving dispute claims
  • Investigate customer claims by gathering necessary information and documentation
  • Order picking, packing, shipping (occasionally)
  • Receiving and restocking returns inventory.
  • Must be organized and able to multi-task.
  • Must be responsible, professional, and reliable.


Qualifications:

  • Ability to follow instructions/quick learner
  • Must be detail-oriented
  • Have good oral communication skills
  • Computer literate – basic
  • One year of experience in a warehouse role
  • Ability to lift 40-50 pounds (for some roles)
  • Must be fluent in English


Job Type: Full-time

Schedule: Monday to Friday


Work Location: One location

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with a strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Job Tags

Full time, Monday to Friday,

Similar Jobs

Walker White Mechanical

Sheet Metal Mechanic Job at Walker White Mechanical

 ...Sheet Metal Mechanic Location: Columbia, SC Walker White Mechanical is a leading provider of mechanical services, specializing in HVAC, plumbing, and piping systems. Our commitment to quality, safety, and customer satisfaction is evident in the exceptional work... 

Allergy and Asthma Associates

Medical Assistant Job at Allergy and Asthma Associates

 ...specialist office is seeking a dedicated and experienced Full-time Medical Assistant to join our busy and fast-paced practice. Qualifications:...  ...must have a valid driver's license and be willing to travel in the Bay Area. Experience in EPiC is a plus. Full-time... 

Focused HR Solutions

1-20- Salesforce Administrator Job at Focused HR Solutions

 ...This job is 100% on-site in Columbia, SC Our direct client has an opening for a Salesforce Administrator 10971-1 This position is up to 12 months, with the option of extension, and is in Columbia, SC Corp to Corps are NOT allowed for this client. W2 Only... 

HCA Healthcare

Surgical OR Tech Job at HCA Healthcare

**Description****Introduction**Do you want to join an organization that invests in you as a Surgical OR Tech? At Overland Park Surgery Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the... 

Diamond Braces

Call Center Representative (Remote) Job at Diamond Braces

 ...with the support and resources you need to reach your professional goals while making a meaningful impact on our clients lives. Call Center Representative (Remote) Diamond Braces is seeking a Call Center Representative (Remote) responsible for managing patient...