Job Description

Description

NextGen Hospitality Solutions is seeking a dedicated and experienced Director of Training for Fast Casual Restaurant Brand to lead our training initiatives in the vibrant city of Albuquerque. This full-time, on-site position plays a critical role in shaping the training programs that empower our restaurant staff and elevate the overall guest experience in the hospitality industry.

As the Director of Training, you will be responsible for developing and implementing comprehensive training strategies that enhance employee performance and foster a culture of continuous learning. You will work closely with management and staff to identify training needs, design engaging training materials, and facilitate workshops that promote excellence in service delivery. This role offers a competitive salary range of $80,000 - $90,000 annually, along with opportunities for career advancement in a fast-paced and dynamic environment.

Responsibilities

• Develop and implement training programs for restaurant staff
• Conduct needs assessments to identify skill gaps and training opportunities
• Create engaging and interactive training materials and modules
• Facilitate workshops, seminars, and training sessions
• Evaluate the effectiveness of training programs and make improvements
• Collaborate with management to align training initiatives with business goals
• Stay updated on industry trends and best practices in training and development
• Mentor and support team leaders in coaching staff
• Foster a positive learning environment that encourages employee growth
• Ensure compliance with health and safety regulations in training programs

Requirements

• Proven experience as a Director of Training or in a senior training role in the hospitality industry
• Strong knowledge of training methodologies and adult learning principles
• Exceptional communication and interpersonal skills
• Ability to develop training content that is engaging and effective
• Experience with performance management and employee development strategies
• Strong organizational skills and attention to detail
• Proficient in using training software and learning management systems
• Ability to work collaboratively with diverse teams and stakeholders

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