Job Description

Cuppa Coffee Traveler in Boston, MA is looking for one assistant manager to join our 5 person strong team. We are located on 57 Traveler St. Our ideal candidate is attentive, ambitious, and engaged.

Responsibilities

• Train, coach, and develop employees and team leaders
• Delegate tasks to team and provide follow-up
• Hold team accountable for their performance; provide coaching and counseling as needed
• Ensure team provides fast, friendly, and accurate service
• Ensure product quality, restaurant cleanliness, maintenance and security standards are met
• Staff and schedule appropriately to control labor costs
• Ensure proper cash handling and deposit procedures are followed
• Ensure appropriate inventory and ordering systems are in place

You must be able to do what you teach. All managers work on the floor with staff

Qualifications

• Excellent communication skills to connect effectively with customers and co-workers
• Possess a positive attitude and ethics which support our values and culture
• Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
• Strong time-management skills; ability to multi-task, prioritize, and organize

We are looking forward to reading your application.

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